Privacy Policy

Cobek Software (USA) LLC (“Cobek” or “we”) maintains a strict privacy policy and is committed to protecting your personal information. This Privacy Policy describes how we use the information that you provide to us when using our websites, products, and services. We will only use your personal information in accordance with this policy.

Collection and Processing of Information

Public Websites

Our websites automatically collect certain information about your visit, including but not limited to:

  • Your IP address
  • Web browser information
  • Access times
  • Referring website addresses

Additionally, we may collect personal information when you voluntarily complete contact forms or request information about our products and services.

Our websites also use Google Analytics and AdWords for remarketing purposes. You can opt out of Google's use of cookies through their Network Advertising Initiative.

Attendance Software

Our Attendance Software (e.g., aPlus+ Attendance and Attend Core) collects and processes information provided by our customers, including:

  • Names
  • Email addresses
  • Student identification numbers and codes
  • Course and enrollment information
  • Collected attendance information
  • IP address (if chosen by the customer)

Customer Data remains under the customers' ownership and control. We process this data solely to provide and improve our services.

Third-Party Collection and Disclosure

We do not disclose Customer Data to third parties unless required by law. However, we may use trusted affiliates, subcontractors, or agents (“Subprocessors”) to help deliver the services. All Subprocessors are contractually bound to ensure the same level of data protection.

Security

We implement industry-standard measures to safeguard the data we collect and process. All employees, contractors, and Subprocessors with access to personal information are bound by strict confidentiality obligations.

Data Subject Rights (Attendance Software)

Customers retain control over the rights of their data subjects (e.g., students). We will assist customers in responding to data subject requests, including access, correction, or deletion of Personal Data, as required by applicable laws.

Educational Records (FERPA Compliance)

  • We process educational records on behalf of the customer in compliance with FERPA regulations.
  • FERPA-protected information is used strictly for service delivery.
  • We will not disclose FERPA-protected data without explicit consent, except as permitted by FERPA or to authorized Subprocessors.

Post-Termination Data Handling (Attendance Software)

Upon termination of services, Cobek will securely delete and destroy Customer Data within 30 days (or as contractually required), except for data required to be retained by law.

Cookies

Cookies are small data files stored on your device for convenience and functionality. You can disable cookies through your browser settings, but some website features may be affected.

Privacy Policy Updates

Cobek may update this Privacy Policy periodically. We encourage you to review this policy regularly.

Contact Information

If you have questions or feedback about this policy, please email us at contact@cobek.com.

Cobek Software
Copyright Cobek Software © 2004 - 2025. All rights reserved.
aPlus+ Attendance™ and Cobek ® are trademarks of Cobek Software Limited.